When you walk into any of our locations, a member of the United team will help you choose and size products so that you can be sure you are leaving with the best and most cost-effective solution for your HVAC/R projects and your business. We know that your project's success depends on the installation's quality, and we will make every effort to ensure that everything goes off without a hitch.

When you go, our work will not be over. Before, during, and even after the completion of your project, we will provide you with comprehensive customer service.

Our branch employees have decades of professional refrigeration and HVAC experience under their belts and intensive training from our vendors. They've been on job sites just like you, worrying over every little detail. So they anticipate what you may need for your project. They can help you find what you need or put it together to pick up when you or your tech arrives, so you don't waste time waiting instead of working.

URI's total project service ensures that you won't be coming back again and again for items you may have overlooked.

Our standard service is quite extraordinary, considering the alternatives. Our staff can advise you on almost any project. Branch employees and regional specialists frequently visit job sites to review particularly challenging issues and troubleshoot problem installations.

However, if and when you need help beyond the capabilities of our staff, we have access to technical information and experts from every major manufacturer we represent. URI frequently schedules contractor training seminars at your local branch to help train young technicians on the basics or to introduce the newest refrigeration techniques to the journeyman.